More on Magicjack Customer Service Data Added 1: June 21, 2007 StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in. Size: 14.3 MB License: Shareware Price: $199 Keywords: -Data Added 1: June 21, 2007 For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians.
This is to make your Mac work faster and clean the unnecessary files effortlessly, also can take backup of important files. Web Calendar Pad 2018.4 (Muninn) Whoever wants to add a calendar to their web this is the one which can be used without much of prior knowledge, you will. The Creator by Laughingbird Software 7.2.9.1 (Musling).
An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. Visit to a bank, appointment with a new client.The appointments are displayed by technician. The steps required for a successfull use of the. Size: 9.3 MB License: Shareware Price: $99 Keywords: -Data Added 1: June 21, 2007 Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service.
Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also.
Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's. Size: 478.7 KB License: Shareware Price: $8.99 Keywords: -Data Added 1: May 24, 2007 Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly.
Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service. The system also maintains. Size: 2.9 MB License: Shareware Price: $19.95 Keywords: -Data Added 1: November 29, 2007 ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users. Size: 31.3 MB License: Freeware Keywords: -Data Added 1: May 21, 2010 Skymol Communicator is a Software-as-a- Service (SaaS) customer service and live chat, live help system using Voice, Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer support. Our web-based solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor.
It is easy to use with no software downloads or without. Size: 2.0 KB License: Shareware Price: $34.95 Keywords: -Data Added 1: January 05, 2011 LiveChat is an online chat software solution in SaaS model.
It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features. Size: 15.1 MB License: Comercial Price: $36 Keywords: -Data Added 1: September 06, 2012 Transform your service management into an efficient, dare we say, enjoyable process. Software should be intuitive and easy-to-use, not complicated and confusing. That's why PacketTrap has created an easy to use yet powerful interface that even your techs enjoy using.
Whether you are using spreadsheets and sticky notes or clunky software, companies like yours will surely benefit from significant time savings and a dramatic increase in profitability. PacketTrap's integrated solution delivers an. Size: 19.0 KB License: Freeware Keywords: -Data Added 1: May 05, 2012 Jitbit HelpDesk is a web based help desk utility ('ticket system'), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. A customer submits a ticket (an 'issue') to Jitbit Help-Desk web-application (using the web-interface or by sending an email to 'email;).
Size: 2.7 MB License: Shareware Price: $299 Keywords: -Data Added 1: May 07, 2012 SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency. Size: 166.0 MB License: Freeware Keywords: -Data Added 1: April 10, 2014 The EEI/AGA Customer Service Conference and Exposition is the premiere utility industry customer service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas. This yearss theme will be The New Energy Customer. Size: 9.8 MB License: Freeware Data Added 1: September 22, 2014 This app is one of Esco's way to reach out to their clients and give them good service.
Esco Customer Service app is a proof that our company supports our clients in the best service we can give by adding features on this app from safety measures on the lab and working safely with our products to online live support. One of the main features of the Esco Customer Service app is that, it lets the users send us defect reports in a more detailed manner by taking a photo of. Size: 117.0 MB License: Freeware Data Added 1: August 09, 2007 The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time ( customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff. Size: 150.9 KB License: Shareware Price: $27 Keywords: -Data Added 1: January 10, 2008 The Ulysses® CRM suite is a comprehensive suite of business applications that enables organisations to effectively manage customer interactions. A powerful comprehensive customer service management system that also includes sales automation and marketing management.
The Ulysses® suite is a complete customer care system that empowers organisations with the ability to deliver a quality and cost effective service that will maximise revenues and optimise efficiency. Ulysses® is fully. Size: 246.4 MB License: Demo Price: $995 Keywords: -Data Added 1: May 04, 2012 The SlottaTime Work Scheduling Application is the perfect software solution for Customer Service and Support businesses. SlottaTime is designed to serve as a scheduling system you can use to manage the staff and the equipment your business has.
Features include: -Schedule and plan Customer service workloads for multiple Teams or Crews, -Calendar View of all work (Single, 5, 7 or 10 Day views), -Manage Customers with Single or Multiple Sites. Size: 7.6 MB License: Shareware Price: $700 Keywords: -Data Added 1: June 21, 2007 Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. Size: 4.6 MB License: Freeware Keywords: -Data Added 1: August 09, 2007 Business Letter Professional includes more than 1600 typical business letter templates.
With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters.
Size: 1.6 MB License: Shareware Price: $39.99 Keywords: -Data Added 1: May 24, 2007 Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs.
Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. Size: 4.2 MB License: Freeware Keywords: -Data Added 1: October 07, 2008 Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site.
This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams.
Size: 10.0 KB License: Shareware Price: $49.95 Data Added 1: August 13, 2012 Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department. Size: 33.4 MB License: Shareware Price: $29.95 Keywords: -Data Added 1: June 01, 2014 Absolute Styling Limousine offers superior chauffeured service to the Vancouver area. With a diverse fleet of vehicles we can meet all your transportation requirements. Our customer service lines are open 24 hours a day 7 days a week for your convenience.
Let our professionally trained chauffeurs show you the Absolute way to luxury ground transportation. We are a member of the National Limousine Association. Size: 6.3 MB License: Freeware Data Added 1: September 02, 2014 Welcome to Palm Springs@Your Service using the City of Palm Springs GO Customer Service Center. Ask a question, report an issue, or give input to the City of Palm Springs anytime or anywhere to communicate with Palm Springs City Hall 24/7. Just select your topic, take an optional picture, and submit. The app knows the location and sends to the appropriate City Staff.
You can submit a request anonymously or include contact information and track the status of your request. Size: 1024.0 KB License: Freeware Data Added 1: July 03, 2014 Intuit Field Service Management Mobile enables current Field Service Management users to log in as field technicians to access work order details, customer service and equipment service history, create invoices and process payments on the go. Intuit Field Service Management is a simple and powerful service management solution that lets you spend less time administering operations and more time improving your business. Intuits Field Service Management by Corrigo is. Size: 5.1 MB License: Freeware Data Added 1: August 29, 2014 Empower your field technicians to deliver great customer service, so you get more referrals and repeat business, all while getting paid faster and increasing your cash flow. Using Sage Mobile Service, your field technician will arrive on time, pull up the customers history and current work order, complete the work order, and immediately process payment all while on site! Dispatchers and office personnel use the Sage Mobile Service web application to create, schedule.
Size: 3.3 MB License: Freeware Data Added 1: October 14, 2018 A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution.
A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free.
Size: 30.0 MB License: Commercial Price: $49 Keywords: -Data Added 1: June 21, 2007 Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Radix includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do. Size: 26.5 MB License: Freeware Keywords: -Data Added 1: June 21, 2007 Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team.
It keeps your company. Size: 4.1 MB License: Shareware Price: $199 Keywords: -Data Added 1: June 21, 2007 Point of Sale POS on Pocket PC in Restaurants sending orders to Kitchen and Bar printers by WiFi network connection for improved customer service and profitability. Very fast and easy to navigate. Most items can be sold with 3 taps of the stylus, with no need to navigate multiple levels of confusing icons. This saves time as the waiter does not need to take orders to the kitchen and can move from table to table and customers receive their orders more quickly. PocketPos is automatically.
Size: 376.0 KB License: Freeware Keywords: -Data Added 1: June 21, 2007 Easily deployed, IMbrella installs on any PC with access to your network and analyzes all traffic to detect, manage and archive traffic through public IM servers, including: MSN Messenger; Yahoo Messenger; and AOL Instant Messenger. IMbrella is invisible to your employees and requires no extra hardware, client applications or desktop maintenance. Flexible licensing allows you to add as few or as many features as you wish. Instant Messaging can help your business be more productive, but. Size: 34.8 MB License: Shareware Price: $200 Keywords: -For searches similar to magicjack customer service see 'Related Downloads' under the categories listing. Products 1-30 Go to 1 page Categories Related Downloads Top Downloads New Downloads Latest Downloads Latest Reviews (reshim) Programmers feel the comfort of coding using ConyEdit which is capable to edit codes in batch. (harish) No need to go for a professional designer for the cover of new record, you can do it on your own.
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Is the Magicjack service compatible with mac? The answer to this is YES!! The neat part about the magicjack service on mac is it is plug and play just like the PC version. The setup process automatically downloads the update when you plug it into the computer. Again always remember in order for your magicjack service to work you must have access to the internet. If you are using a Mac Mini, make sure you do not use the USB port on the keyboard.
Instead the actual magicjack service needs to be plugged into an available port on your computer or a powered usb hub. The magicjack service is currently compatible with the following mac operating systems.